Onyx & Aura Puzzles privacy policy

This policy explains how the Onyx & Aura Puzzles app (shown as “Onyx & Aura” on your phone) handles your information. The short version: the app collects no personal data.

Who we are

The Onyx & Aura is a brand; the apps are published by 16X9 FİLM YAPIM BİLİŞİM SANAYİ VE TİCARET ANONİM ŞİRKETİ, which is the data controller for the app and its in-app purchase records. In this policy “we” and “us” mean this company.

What the app does not do

• It has no accounts and does not ask for your name, email address or any other personal details.
• It shows no ads.
• It contains no analytics, crash reporting or tracking tools, and it does not track you across other apps or websites.
• It does not use your phone’s advertising identifier.
• It does not connect to any server of ours. We do not run one.
• It does not ask for access to your location, contacts, photos, camera or microphone.

What stays on your phone

To work, the app saves a few things on your phone only: your settings (such as text size and look), puzzles in progress, simple statistics (such as how many puzzles you have solved) and whether Full Access is unlocked. This information never leaves your phone through the app, and we cannot see it.

Phone backups. Your phone’s own backup (iCloud on iPhone, Google backup on Android) may include the app’s data. Those backups are under your control and covered by Apple’s or Google’s privacy terms. We do not receive them.

Purchases

Full Access is an optional one-time in-app purchase. It is processed entirely by Apple (App Store) or Google (Google Play). We never receive your card or payment details. Apple and Google may show us basic order records (such as an order number, date, country and amount, and on Google Play possibly the buyer’s name) so we can handle refunds and support. We use them only for that and for our accounting and tax obligations, and the app itself sends us nothing.

To check whether you own Full Access, for example when you tap “Restore purchase”, the app asks the App Store or Google Play on your phone. That check happens between your phone and Apple or Google, under their privacy policies: Apple, Google.

Children

The app is suitable for all ages. It collects nothing from anyone, including children, so no personal information of children is collected.

Deleting your data

Deleting the app deletes all of its data from your phone. Because we hold no data about you from the app, there is nothing for us to delete on our side. If you bought Full Access, the purchase record stays with Apple or Google, and you can restore it if you install the app again.

Your rights

Under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies to you, the EU General Data Protection Regulation (GDPR), you have rights over your personal data, such as to ask whether we process it, to get a copy, and to have it corrected or deleted. Since the app processes no personal data about you, a request about the app will usually show that we hold nothing. You can still contact us, and we will answer within 30 days. You can also complain to the Turkish Personal Data Protection Authority (KVKK) or to the data protection authority in the EU country where you live.

The website, email, Etsy shop and Amazon books are run separately by Emre As under the name The Onyx & Aura; for how data is handled there, see the privacy notice and the KVKK Aydınlatma Metni (in Turkish).

Changes to this policy

If the app changes in a way that affects this policy, we will update this page and its date before the new version of the app is released.

Contact

Questions about privacy: hello@theonyxaura.com. See also the app terms of use and support page.